Connect Gemini to TripWorks and you can ask about your guests, activities, locations, and phone calls in plain English, and have Gemini make changes for you after showing a preview. The connection uses MCP, an open standard for linking AI assistants to the tools you already use. For the full picture of what MCP is and how it compares with the REST API, Zapier, and webhooks, see Connect TripWorks to your AI assistant (MCP).

What you need

• MCP turned on for your account. Someone with the Setup integrations catalog permission does this once, in step 1 below.
• Your own TripWorks login on a live account. You approve the connection by signing in as yourself.
• A Gemini account on a plan that supports custom connectors.
• The TripWorks server URL: https://mcp.tripworks.com/mcp. It's the same for every account.

Connect Gemini to TripWorks

1. In TripWorks, go to Setup Integrations, open the MCP card, switch on Enable MCP, and select Save. (Skip this if MCP is already on.)
2. Select Copy URL next to the MCP Server URL.
3. In the Gemini web app, go to Connected apps Custom apps for Spark.
4. Add a new custom app and paste the URL.
5. Gemini opens a TripWorks page in your browser. Sign in if asked, then choose the account to connect.
6. Choose Read access, Write access, or both, then select Approve.
7. Start a new chat in Gemini and ask, "List my experiences." If Gemini answers with your real activities, you're connected.

Connect Gemini CLI

For command-line use, add this to your ~/.gemini/settings.json file instead:

{
  "mcpServers": {
    "tripworks": {
      "httpUrl": "https://mcp.tripworks.com/mcp"
    }
  }
}

You'll approve the connection with your TripWorks login the first time you use it.

What Gemini can do once it's connected

With Read access, Gemini can look up your experiences, locations, customers, booking restrictions, promo codes, trip sources, team members, phone calls, and audit log, and search across trips, bookings, customers, gift cards, payments, resellers, and voucher codes. With Write access, it can also create and edit experiences, locations, and booking restrictions, and edit customers. Every change is shown as a preview first. See everything your assistant can do.

Example requests

Try these in a new chat once you're connected:

• Find guests named Rivera. Gemini searches trips, bookings, and customers and lists the matches.
• Count how many customers we have in total. Gemini runs a total across your customer records and gives you the number.
• Find phone calls from last week. Gemini lists recent calls, including AI callbot calls, with what TripWorks recorded.
• Find our booking restrictions for the ropes course. Gemini lists your restrictions so you can review group minimums and limits.
• Do create a new experience called Sunset Paddle. Gemini previews the new experience and creates it only after you say yes.

Security and permissions

Gemini runs as you. It can see and do only what your permission group already lets you see and do, and never more. On the approval screen you choose Read access, Write access, or both, which narrows what that one connection can do. Turn Enable MCP off under Setup Integrations MCP and every connected assistant stops working right away. Learn more in how security and permissions work and the User permissions reference.

Frequently asked questions