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Assign Resource Usages

Specify which resources should be assigned and for what length of time for experiences in your catalog.

Resource usages allow you to allocate one or more resources each time a customer books an experience. For instance, if you want each person who attends your event to be assigned a bike, you would need to set up resource usages that specify which bike should be assigned to each customer and for what length of time.

Assign Resource Usage

  1. If you have not done so already, create your desired Resources & Resource Groups‍.
  2. Navigate to the desired experience by selecting More > Experience Catalog from the toolbar, then choosing the experience from the list.
  3. Select Resources from the sidebar menu.
  4. Select the Add Resource Usage button.
  5. Under the Settings tab of the Resource Usages dialogue box:
    1. Select the resource group for which you are creating this rule from the Shared Pool drop-down menu.
    2. In the Ticket Type‍ drop-down menu, choose the ticket type to which you want this rule to apply. In other words, who should be assigned the resources that live within this resource group?
    3. In the Duration field and corresponding drop-down menu, specify the length of time you want to allow each resource from this group to be assigned.

  6. Under the Advanced tab:
    1. Specify your preferred Sharing Settings, referencing the table below as needed:
      Setting Function Example
      ... any other passengers Resources from the selected resource group can be assigned to customers across all experiences that have the same Sharing Settings selected. For two of our experiences (a museum tour and a park tour), we send a bus to pick up and drop off our customers. Regardless of which tour each customer signed up for, they can all share the same bus to get to and from the event location.
      ... only passengers for this same experience Resources from the selected resource group can be assigned to any customers booked on this same experience. We have two boats, which we use for shared tours. Boat 1 is used for our shark-fishing tour, while Boat 2 is used for our lobster-catching tour. Regardless of how many separate bookings it takes to fill up each boat, customers who book the shark-fishing tour will be assigned to Boat 1 until Boat 1 is full; customers who book the lobster-catching tour will be assigned to Boat 2 until Boat 2 is full.
      ... only passengers from the same trip Resources from the selected resource group can only be assigned to customers who are listed on the same booking. We offer private tours for customers who simply want to rent a boat for their booking group only. If they choose to rent a boat that seats 30 people, they get that boat all to themselves, regardless of whether their booking includes 5, 10, or 30 people.

    2. The Allow Overnight Usage? checkbox overwrites any Daily Resource Cutoff time you may have in place for the experience being booked. In other words, if you want to allow the resources associated with this experience to be used after the Daily Resource Cutoff time, select this checkbox.
      Select this checkbox to overwrite the Daily Resource Cutoff Daily Resource Cutoff (learn more at Experience Capacity Settings: By Resources)
    3. If customers will not need this resource the moment the experience is scheduled to begin, you can use the Usage Start Offset (Minutes) field. For example, if your experience begins on the hour, every hour, but your customers won't be given their life jackets until after the 10-minute safety demonstration, you could input "10" in this field. In this example, that 10-minute grace period may help your team ensure all the life jackets from the previous timeslot are properly checked in before the next group is ready to go.

  7. Select the Save button.

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