How to contact TripWorks support

Reach the TripWorks support team by phone for urgent issues, or ask Beacon, the in-app AI assistant, for instant help without leaving the page you're on.

Written By Melanie Gannone (Super Administrator)

Updated at July 8th, 2026

There are a few ways to get help, depending on how urgent your issue is.

Phone

For urgent issues, or when you'd rather talk it through, call the support team directly:

Phone: (908) 633-7166

Ask in the app

For quick questions and how-tos, the built-in AI assistant can answer instantly without you leaving the page — it can look things up about your bookings and walk you through features. See AI assistants for your business.

Frequently asked questions

What's the fastest way to get help?

For urgent issues, call (908) 633-7166. For quick how-tos, ask the in-app AI assistant, which answers instantly.

Can I get help without leaving TripWorks?

Yes. The in-app AI assistant answers questions and helps you find features right where you're working.

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