When you edit the booking details of a trip's lead traveler — that is, the first traveler listed on the trip — you may come across an "Unlink Customer?" dialog box

This prompt is triggered when the new booking details you've entered vary drastically from the original ones, as it signals to the platform that you are adding information about an entirely separate person

↓

↓

Should I Update or Split the Contacts?

Selecting the Update button will cause the new booking details to replace the information currently shown for the first traveler listed on the trip, as well as the Guest Info displayed on the left. By making this selection, you are declaring that this newest addition to the trip should be considered both its lead traveler and primary point of contact from this point forward

Selecting the Split button will cause the new booking details to replace only the information shown for the first traveler listed. By making this selection, you are declaring that this newest addition to the trip should be considered its lead traveler while its original point of contact remains the same.

For more information about lead travelers and points of contact, visit:

• What's the difference between the lead traveler and the point of contact?‍
• Can I change the lead traveler and/or point of contact after a trip is booked?‍