Communication
Learn about customer communication, including email and texts.
Subcategories
Message Templates
Explore the types of email & SMS message templates you can create, edit, and schedule to send automatically through your TripWorks account.
Automated Messaging
Control which messages (email & SMS) send to your customers automatically, at preset intervals defined by you.
Manual Messaging
Send messages (email & SMS) to individual recipients, outside the parameters of your automated messaging settings.
Customer Profiles
View and manage your customer profiles