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Manual Messaging

Send messages (email & SMS) to individual recipients, outside the parameters of your automated messaging settings.

Manual Messaging

The TripWorks platform gives you the ability to send email and SMS text messages to your customers without ever having to open a separate messaging application. As a logged in user, you can: Set up Automated Messaging ‍ (a feature that...

August 27th, 2021 5594 views 2 likes
Viewing Sent Emails and Messages

When you send an email or group message to guests from a trip or the manifest, TripWorks keeps a record of it. You can view these sent messages on the Messages tab of the trip. How to View Sent Messages...

April 8th, 2026 107 views 0 likes
Using the Messages List View

The Messages list view is a new top-level page that shows every message in your account — automated, manual, sent, received, and scheduled — in one place. Use it to track customer communication, find a specific message thread, or audit...

May 14th, 2026 9 views 0 likes