How do I add a Google Map to confirmation emails?

Learn how to include a Google Map in your confirmation emails for improved customer communication and enhanced user experience.

Written By Aaron Fessler (Super Administrator)

Updated at November 5th, 2025

Table of Contents

Question

Why is the Google Map not showing in my confirmation emails?

Answer

Use the Contact & Map Block merge tag that TripWorks provides. This merge tag automatically handles map embedding in emails correctly without using iframes.

Steps to Add a Map

  1. Open your email template in TripWorks
  2. Insert the Contact & Map Block merge tag where you want the map to appear
  3. Save your template
     

You cannot embed iframes (including Google Maps) directly in emails - most email clients block iframes for security reasons. Use our built-in merge tag to automatically handle this.