Home Communication

Automated Messaging

Control which messages (email & SMS) send to your customers automatically, at preset intervals defined by you.

Customer Messaging: Automated & Manual Messaging in TripWorks

TripWorks allows you to send targeted email and SMS communications to customers both automatically and manually. This comprehensive guide covers all available message types, from fully automated workflows that trigger based on specific events to manual messages you can send...

May 20th, 2021 4326 views 2 likes
Cancel an Automated Message

Trips typically have one or more messages that are scheduled to be sent to the guest in the future. These messages might provide information about the upcoming activity, or they might prompt a guest to post a review. In some...

March 25th, 2022 1347 views 1 likes
Collecting Guest Reviews

Collecting reviews on TripWorks is seamless with our automated follow-up emails. You can choose to send up to three emails after a guest completes their activity, ensuring you gather valuable feedback from your customers. Collecting reviews is crucial for tour...

May 19th, 2024 1305 views 1 likes