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Automated Messaging

Control which messages (email & SMS) send to your customers automatically, at preset intervals defined by you.

Automated Messaging

Automated messaging refers to email and/or SMS text messages that you can schedule to send to your customers automatically, based on specific trigger actions. For instance, you may want to automatically send your customers: Booking confirmation messages when they reserve...

May 20th, 2021 4009 views 2 likes
Cancel an Automated Message

Trips typically have one or more messages that are scheduled to be sent to the guest in the future. These messages might provide information about the upcoming activity, or they might prompt a guest to post a review. In some...

March 25th, 2022 1225 views 1 likes
Collecting Guest Reviews

Collecting reviews on TripWorks is seamless with our automated follow-up emails. You can choose to send up to three emails after a guest completes their activity, ensuring you gather valuable feedback from your customers. Collecting reviews is crucial for tour...

May 19th, 2024 1025 views 1 likes