Capacity: per ticket type, per timeslot

The Per ticket type, per timeslot capacity model gives each ticket type its own seat pool in every timeslot — so you can cap adults, children, and other types independently. When to use it and how it differs from a single shared pool.

Written By Melanie Gannone (Super Administrator)

Updated at July 7th, 2026

Per ticket type, per timeslot gives every ticket type its own seat pool in each timeslot. Instead of one shared limit, you set a separate cap for Adults, Children, Seniors, and so on — and each fills up independently.

Use it whenever different types of guests have different limits, even though they share the same timeslot.

Availability is tracked per type: each ticket type's remaining count is its cap − its bookings − its holds, and the timeslot closes a type once that type is full — even if other types still have room.

Set it up

  1. On the activity's Capacity tab, choose Per ticket type, per timeslot.
  2. Set a maximum for each ticket type. (Add or rename types first on the Ticket Types tab.)
    Capacity per ticket type in TripWorks — a separate seat cap for each ticket type (Adult, Child, Senior) in a timeslot
    Each ticket type gets its own cap — here 20 Adult, 10 Child, 10 Senior.
  3. Select Save changes.

New caps apply to timeslots created after the change; existing timeslots keep their current limits. Edit capacity per date to change slots already on the calendar.

When to use it

  • Safety or comfort limits by type. "We can handle 10 adults but no more than 5 children at once."
  • Seating that differs by type. A boat with 10 adult seats and 5 child seats; a bus with 10 passenger seats and 2 wheelchair spaces.
  • Any activity where one type's ceiling shouldn't eat into another's.

If every guest simply takes one of the same seats, a single shared pool is simpler — use Per timeslot instead.

Per ticket type vs. per timeslot

Per ticket type, per timeslot Per timeslot
Seat pools One per ticket type One shared pool
Caps A number for each type A single total
"5 kids max, 10 adults max" ✅ Yes ❌ No
"50 people, any mix" ❌ Overkill ✅ Yes
Channel ticket caps ✅ Available

Frequently asked questions

What if one type sells out but others don't?

That type stops selling while the others stay open. Each type has its own pool, so a full Child pool doesn't block Adult sales.

How do the per-type numbers combine into the timeslot total?

That depends on your Availability calculations setting — either the types share one pool ("use the default ticket type") or they add up ("sum all"). See set activity capacity limits.

Where do I add or rename ticket types?

On the activity's Ticket Types tab. The caps here appear for whatever types exist there.

Built for attractions, tours & activities

Cap each ticket type on its own terms

See how attractions, tours, and activities balance mixed groups — adults, kids, wheelchair spaces — with per-type limits on TripWorks. Book a demo and make the switch.

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