Each waiver a guest signs can collect their contact and identity details at the same time. You choose which details to gather by turning fields on or off in the waiver's Guest fields tab, and you read what guests entered in the Waiver report.
In this article
The fields are a fixed set of toggles, not free-form questions — you decide which of the built-in fields to collect, but you can't add your own custom questions to a waiver.
What a waiver can collect
First name and last name are always collected — you can't turn them off. Every other field is a toggle you switch on per waiver.
Guest fields you can turn on:
- Middle name
- Emergency contact & phone
- Email address
- Phone
- Date of birth
- Address
- City
- State/region
- Postal code
- Driver license ID # — a typed license number, not a photo or scan of the license
- Insurance carrier & policy #
Minor-specific fields (used when a signer is a minor):
- Date of birth
- Student or passport ID #
- Relationship to adult / guardian
- Minor must also sign
The identity fields collect a typed number — TripWorks does not photograph or scan an ID. See Minors & parental consent waivers for how the minor fields work.
Turn fields on or off
Each waiver has its own set of fields, so a general liability waiver and an activity-specific release can collect different details.
- Go to Setup Build what you sell Waivers.
- Open the waiver you want to edit, or select New Waiver.
- Select the Guest fields tab.
- Turn on each field you want that waiver to collect.
- Select Save.
From then on, every guest who signs that waiver is asked for the fields you turned on. Ask only for what you need — each extra field is one more thing a guest fills in before they can sign.
Where the data goes
What a guest enters on a waiver attaches to that guest's record and enriches their contact details, so the information is available beyond the waiver itself.
To review what guests submitted, open Reports and go to the Waiver report. It lists signed waivers with the details each guest provided, so you can confirm a signature and check the collected fields in one place.
Frequently asked questions
What guest information can a waiver collect?
First and last name (always), plus any of these you turn on: middle name, emergency contact and phone, email, phone, date of birth, address, city, state/region, postal code, driver license ID number, and insurance carrier and policy number. Minors add date of birth, student or passport ID number, relationship to the adult/guardian, and whether the minor must also sign.
Can I add my own custom questions to a waiver?
No. Waiver guest fields are a fixed set of built-in toggles. You choose which of those fields to collect, but you can't add arbitrary custom questions.
Does the driver license field capture a photo of the ID?
No. The driver license and student/passport fields collect a typed number. TripWorks does not photograph or scan an ID.
Which fields can't be turned off?
First name and last name are always required on every waiver. Every other field is optional and set per waiver in the Guest fields tab.
Where do I see the data guests entered?
Open Reports and go to the Waiver report. The details also attach to each guest's contact record.
Can I add a custom field or question to a waiver?
No — a waiver collects a fixed set of standard fields (the toggles on the Guest fields tab); there's no custom-question builder on the waiver itself. To collect answers to your own questions, use custom booking fields on the activity instead.
Related
- Where can I get a waiver template?
- Minors & parental consent waivers
- Multiple waivers, additional signers & bulk actions
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