Pair a scanner, card reader, or printer with the TripWorks app

Connect a Bluetooth scanner, a Stripe M2 card reader, or a Star printer to the TripWorks app from Settings.

Written By Melanie Gannone (Super Administrator)

Updated at October 17th, 2026

You pair each device once from Settings in the TripWorks app. Open Settings with the gear in the upper right.

TripWorks app on two iPhones: Settings with Pair Bluetooth Scanner, Pair Card Reader and Pair Printer, and the Pair Card Reader screen
Settings has a row for each device. Each opens its own pairing screen.

Bluetooth scanner

  1. Turn the scanner on and put it in pairing mode.
  2. In Settings, under Scanner, tap Pair Bluetooth Scanner.
  3. Choose your scanner from the list.

The Check-In tab now shows Ready to Scan. To remove it, tap Forget. See Check in guests with the TripWorks app.

Card reader

The app pairs the Stripe M2 over Bluetooth.

  1. Under Card Reader, tap Pair Card Reader.
  2. Press and release the power button on your Stripe M2 to turn it on.
  3. When the reader appears in the list, tap it to connect.

If it isn't found, make sure the M2 is on and nearby. See Take payments and refunds in the TripWorks app.

Printer

Under Star Printer, tap Pair Printer. See Take payments, refunds, and print receipts in the TripWorks app.

Frequently asked questions

Do I have to pair every time I open the app?

No. Pair once. To switch devices, tap Forget and pair the new one.

Do I need to register the reader on the web?

No. The app pairs the M2 directly. Registering readers under Setup → Card Readers is for the web point of sale.

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