What does "ticket types must be the same" do?

On a group-size pricing rule, it decides whether the discount applies to any mix of ticket types that hits the count, or only to matching types.

Written By Michelle Baranowski (Administrator)

Updated at July 8th, 2026

When you build a dynamic pricing rule based on guest count — a group discount, for example — you'll see a ticket types must be the same checkbox. It answers one question: should the special rate apply any time the guest count is met, or only when the guests who make up that count are the same ticket type?

  • Unchecked — the rule applies to any mix of ticket types that reaches the count.
  • Checked — the rule applies only to guests of the same ticket type, counted per type.

A worked example

Say your Hiking activity offers Adult ($40) and Veteran ($30) tickets, and you want to reward small groups with a discounted rate — $30 Adult, $20 Veteran — for groups of 2–3 travelers. You create a guest-count pricing rule for 2–3 people.

Checkbox unchecked — the discount applies to any combination that totals 2–3:

  • 2 Adults, 0 Veterans → both discounted
  • 0 Adults, 3 Veterans → all discounted
  • 1 Adult, 2 Veterans → all discounted

As long as the party is 2–3 people, everyone gets the group rate regardless of ticket type.

Checkbox checked — the discount applies only when 2–3 of the same ticket type are booked:

  • 1 Adult, 2 Veterans → the 2 Veterans get the discounted rate (they meet "2–3 of the same type"); the 1 Adult stays at the standard $40, because there's only one Adult.

Which should I use?

  • Leave it unchecked for a true party-size discount — "any group of 2–3 saves," however the group is made up.
  • Check it when the deal is really a per-type quantity break — "buy 2–3 Adults, get the Adult group rate," and each type has to hit the threshold on its own.

This checkbox only appears on pricing rules driven by guest count. It has no effect on rules based on date, season, or other conditions.

Frequently asked questions

What does the "ticket types must be the same" checkbox actually do?

It controls how a group-size discount is counted. Unchecked, the discount applies to any mix of ticket types that reaches the guest count. Checked, it applies only to guests of the same ticket type, each type counted on its own.

If I leave it unchecked, does a mixed group still get the discount?

Yes. Any combination that hits the count qualifies — for a 2–3 person rule, 1 Adult + 2 Veterans all get the group rate.

What happens to a mixed group if I check it?

Only ticket types that reach the threshold on their own are discounted. With a 2–3 person rule and a party of 1 Adult + 2 Veterans, the 2 Veterans get the rate and the lone Adult stays at standard price.

When would I want to check it?

When your offer is really a per-type quantity break — for example, "book 2–3 Adults and the Adult price drops" — rather than a discount for the overall party size.

Where do I find this checkbox?

On a dynamic pricing rule that's based on guest count, within your activity's pricing setup. It only shows for guest-count rules — not for date- or season-based rules.

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