Trips typically have one or more messages that are scheduled to be sent to the guest in the future. These messages might provide information about the upcoming activity, or they might prompt a guest to post a review. In some cases, you might wish to manually cancel these messages. This article describes how to manually cancel messages that are scheduled to be sent to a recipient.

How To Cancel a Message

• From within the trip, select the Messages tab 

• Locate the message you would like to cancel
• Choose Cancel Message

Pro Tip 

You can view if an email was sent, delivered, and opened by selecting the Details button on the upper right of any email message