When a customer arrives for their experience, you have the ability to add a product to their trip, at which point the customer can apply a payment to cover the total amount due all at once or to cover only the cost of the product.
Unlike point of sale (POS) transactions, which are reported as stand-alone purchases and are not affiliated with any individual customer or trip, products sold using this method will:
- Appear within the trip booking details, alongside any other products or add-ons the customer has elected to buy
- Be listed in the transaction history of the customer's guest profile
How to Add Products to a Trip
- From the Trip View, select the Actions drop-down menu for the traveler who will be making the purchase.
- Choose Sell Product...
- Select the product you wish to sell.
- If the price of your chosen product is editable (a setting you can enable or disable when Adding a Product to Your Product Catalog), a keypad will appear. Use the keypad to set the unit price for this product, then choose Add.
- Use the drop-down menu to adjust the product quantity as needed, then choose Close.
How Products Appear Once Added to a Trip
From the Trip View, any products that have been added to the trip are displayed alongside the traveler's booking details, and the cost of the product is reflected in their total. When the customer is ready to settle their bill, simply apply payment to the trip. 