TripWorks uses Stripe as our payment processor. In order to accept payments through your TripWorks dashboard, you will need to set up the Stripe integration prior to launch. If you have any questions about integrating with Stripe, please notify your onboarding manager.
Important Note
If you already have an existing Stripe account, make sure the email address associated with your TripWorks account is different from the one linked to your current Stripe account. Using the same email for both accounts will cause the integration to fail.
How to Set Up Your Stripe Integration
Step 1: Input Bank Information
- Select More > Discover More from the toolbar
- Choose Manage Stripe Bank Connection from the Setup & Configuration menu
- On the Stripe integration option, select Connect Bank Account
- You will be guided through a series of pages asking for details regarding your business. Complete the required fields, then choose Continue.
Important Note
When connecting your bank information, please ensure you link a checking account, not a debit card account. You can connect your checking account using your routing and account number.
- On the confirmation page, ensure that your account details are accurate, then choose Submit
Step 2: Verify Account Information with Stripe
- Check your email for a confirmation message from Stripe
- Follow the prompts in Stripe's confirmation email to verify your account information
- Confirm with your onboarding manager that your Stripe connection status is Complete
Important Note
TripWorks does not have access to the account information you provide to Stripe, and we cannot set up your Stripe account for you. However, we can verify your integration status. A status of “Complete” means all setup requirements have been fulfilled, while “Enabled” indicates that Stripe requires additional details or documentation to finalize the setup.