Guests pay in all sorts of ways — online at booking, over the phone, at a walk-up desk, or later toward a balance. TripWorks records every one of them on the trip's Payments tab, so a booking always shows exactly what's been paid and what's still due.

Apply a payment

A guest can pay the full amount at booking, or apply payments toward the balance before or after the experience — useful when you only require a deposit up front.

1. Open the trip and select Payments.
2. Select Payment and choose the method.
3. Enter the amount — the full total, or a partial amount toward the balance — and confirm.

Payment methods

• Credit card — the most common method, for online, phone, walk-up, and reseller bookings. Enter the full or partial amount to charge.
• Cash — choose Pay By Cash and enter the Tender Amount (what the guest handed you). TripWorks calculates and records the Change Given automatically, which makes balancing your cash drawer at the end of the day much easier.
• Check — select Check to log a check payment on the trip.
• Wire transfer — record the sender, wire date, and amount for a wire payment.
• Other — for anything else (common when you're new to TripWorks and still setting up), enter the amount and note where it came from in the comments.

Whatever the method, the payment lands on the trip and flows into your reports. To return money, see Refund a payment; to collect from several guests, see Splitting payments between guests.

Frequently asked questions

Related

• Splitting payments between guests
• Refund a payment