Booking statuses help you visually and operationally manage customer check-ins, no-shows, and other key milestones.
Each guest on a trip has its own booking status. You can create your own booking statuses and assign them distinct colors to better fit your workflow.
Built-In Booking Statuses
By default, your account includes three booking statuses.
| Not Checked In | This is the default status that is applied when a new booking is created. |
| Checked In | When a guest arrives, you'll check them in |
| No Show | If a guest fails to arrive, you can change the booking status to No Show to help you keep an accurate account of the number of guests on a given availability. |
Custom Booking Statuses
Accessing and Managing Booking Statuses
To manage booking statuses:
- From the toolbar, go to More > Discover More
- Under More Tools select Booking Statuses
Here, you’ll see a list of system-defined statuses and the option to add new ones.
Customizing Status Colors and Order
Visual cues can make it easier for your team to scan the Manifest quickly. To customize colors and the display order:
- From the Booking Statuses page, choose the color block next to any status to select a new color.
- Use the arrows to the right of the statuses to rearrange their order in the list.
- Select Add.. to create a new custom booking status.
- Choose Save to apply your changes.
How Booking Statuses Appear on the Manifest
Once you’ve saved your booking statuses:
Navigate to the Manifest View by selecting Manifest from the toolbar
Under the Status column, choose any status field in a booking row
You’ll see both the built-in and your newly created statuses, with their assigned colors
When you select or change a status, the new label and color appear immediately on the Manifest.