Activity categories group your experiences into named collections that appear as a Shop by Category option on both your booking widget and your dashboard. If you offer a range of experiences, categories help guests quickly narrow to the type they want — "Water Tours," "Family Friendly," "Private Charters" — instead of scrolling everything.
In this article
Create a category
- Go to Setup Build what you sell Activity Settings and select Manage Categories.
- Select Add category and give it a clear, guest-facing Name. You can also add a short Headline and an image.
- Add the activities that belong in it, then save.
An activity can belong to more than one category, so the same tour can appear under both "Family Friendly" and "Water Tours" if that helps guests find it. You can also add categories from the activity itself: open the activity, go to Basics, and use Categories at the bottom of the General tab. The first category listed there is the activity's primary one.
In Manage Categories, drag categories into the order you want guests to see them. To keep a category out of your public catalog, turn on Private for it.
If you don't see Activity Settings or Manage Categories, you may not have the Setup: Activities permission. Ask your account owner to grant it.
Categories are one level
Categories are a single, flat list. There are no sub-categories or nested categories, either in setup or in your booking widgets, so a category can't sit inside another category.
You can still build a layered catalog with what's there:
- Put an activity in several categories. A broad category ("Water Tours") and a narrower one ("Sunset Cruises") can share activities, so guests find them either way.
- Build a widget per category. In the widget builder, choose All Items in Selected Categories and pick one or a few categories. Put each widget on its own page of your site to give each group its own landing page. See Create & manage booking widgets.
Frequently asked questions
Where do categories appear?
As a Shop by Category option on your booking widget and in your dashboard, so guests and staff can browse by type of experience.
Can an activity be in more than one category?
Yes. Add an activity to as many categories as make sense for how guests search.
Can I create sub-categories or nest one category inside another?
No. Activity categories are one flat list, in setup and on your booking widgets, so a category can't contain other categories. To get a similar effect, add an activity to both a broad and a narrow category, or build a separate booking widget for each group using All Items in Selected Categories and place each one on its own page of your site.
How do I change the order categories appear in?
Open Manage Categories from Activity Settings and drag the categories into the order you want guests to see them.
Can I hide a category from guests?
Yes. Edit the category in Manage Categories and turn on Private, which hides it from your public catalog.
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