When setting up the Ticket Types for your experiences, the Multiple Option and Quantity Option settings allow you to control two key aspects of the booking experience:
- Whether your customers can purchase multiple ticket types at one time, and
- Whether your customers can purchase multiple tickets at one time.
The table below shows how each combination of these settings will appear during the booking process. Below the table, you'll find scenario-specific examples to further illustrate how each option can be beneficial.
| Settings Selected | Booking Options Displayed | |
|---|---|---|
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 Customer may select multiple ticket types and can adjust the ticket quantity.* |
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 Customer must select a single ticket type but can adjust the ticket quantity.** |
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 Customer must select a single ticket type and cannot adjust the ticket quantity.*** |
Scenario-Specific Examples for Ticket Type Settings
* Option 1
Our first combination of settings gives your customers free rein to choose the number of tickets they want for each ticket type listed. This setup is typically used when each ticket type represents one person.
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This screenshot depicts the ticket type settings discussed here, as well as the single-traveler settings discussed at the start of Multi-Traveler Ticket Types. |
While age groups are a common theme for ticket types, you are by no means limited to classifying your tickets in this way. In the example below, for instance, we've created our ticket types not to represent the type of person (adult, teen, or child) holding the ticket but rather the level of access (general admission vs. VIP) the person holding that ticket is going to have.
This screenshot depicts the ticket type settings discussed here, as well as the single-traveler settings discussed at the start of Multi-Traveler Ticket Types.
** Option 2
With this second combination of settings, your customers can still choose to purchase multiple tickets at once, but those tickets must all be of the same ticket type. This option is useful when you want to charge on a per-person basis but limit the booking group to one activity, package, or event duration.
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 This screenshot depicts the ticket type settings discussed here, as well as the single-traveler settings discussed at the start of Multi-Traveler Ticket Types. |
In the above example, our ticket types represent tour packages. We have elected to limit our customers to selecting one tour package for each purchase and specifying how many travelers plan to attend. This way, we can charge on a per-person basis while preventing any confusion that could be caused if we allowed our customers to book multiple tour packages simultaneously.
Below, our ticket types represent time durations for kayak rentals. The selection shown indicates that this booking group wants to take 4 kayaks out on the water for 3 hours.
This screenshot depicts the ticket type settings discussed here, as well as the single-traveler settings discussed at the start of Multi-Traveler Ticket Types.
*** Option 3
With this third combination of settings, customers must select a single ticket type and cannot purchase more than one ticket at a time. This option is useful when you want to charge on a flat-rate basis and limit the booking group to one activity, package, or event duration.
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 This screenshot depicts the ticket type settings discussed here, as well as the multi-traveler settings discussed in the Set Number of Travelers tab of Multi-Traveler Ticket Types. |
For the example above, let's say we offer all-day fishing tours, but we only have one licensed boat captain on staff. Regardless of which boat a customer chooses to rent, we will charge the same flat rate associated with the boat they've selected.
Since the captain cannot drive two boats at once, we must limit our customers to choosing one ticket type — in this case, the catamaran boat. And since we charge a flat rate of $200, regardless of whether the catamaran is filled with 6, 12, 20, or 30 people, we do not show a customer quantity option.
The below example is set up in the same fashion. The only difference is that the below example includes a How many guests in your group? prompt, which generates automatically when you set up your ticket type with the Number Range multi-traveler setting. For further details, visit Multi-Traveler Ticket Types.
This screenshot depicts the ticket type settings discussed here, as well as the multi-traveler settings discussed in the Number Range tab of Multi-Traveler Ticket Types.