Ticket types are a means of assigning distinct levels or classifications to the tickets associated with an experience (e.g. adult vs. child travelers or VIP vs. general admission seating). Creating distinct ticket types is especially beneficial when you want to:
- Assign unique prices when Pricing Your Experience (e.g. charge more for VIP vs. general admission seating)
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Automatically Assign Resources to Customers (e.g. for each Adult traveler, assign an adult-sized life jacket; for each Child traveler, assign a child-sized life jacket)
Add Ticket Types to an Experience
- Navigate to the desired experience by selecting More > Experience Catalog from the toolbar, then choosing the experience from the list.
- Select Ticket Types from the sidebar menu.
- Choose the Add button for each ticket type you want to create.
- For each ticket type, provide a concise name and description. In the booking widget, ticket type names appear as purchase options while descriptions display quick, clarifying details about the ticket type. These details are intended to be short and concise so as not to overwhelm or distract online shoppers from completing their purchase.
- For each ticket type, select either the single-traveler or multi-traveler icon. For details and examples regarding these options, review Multi-Traveler Ticket Types.
- Select the Bookable Online checkbox if you want e-commerce customers to be able to choose this ticket type. If you unselect this checkbox, this ticket type will only be visible to members of your team who are logged in to the dashboard.
- Choose your desired Multiple Option and Quantity Option settings. For detailed examples of how each combination of these settings will appear during the booking process, visit Ticket Type Settings: Options & Examples.
- Select the Save button.