TripWorks Point of Sale (also called the Register) is a front-counter register for tour, activity, and attraction operators. It rings up walk-up and call-in sales, adds products and tips to a booking, opens a cash drawer, prints a receipt, and takes payment — online or in person on a card reader.
It is not a full retail store POS. It doesn't manage product stock, sizes, or barcodes. If you need retail-grade inventory management, TripWorks pairs well alongside a dedicated retail POS, but doesn't replace one. Here's exactly where the line is.
What Point of Sale does
- Rings up walk-up and call-in sales without a booking behind them. See sell a product.
- Sells products as line items — a T-shirt, a water bottle, a gift item — from a catalog you build. See build your product catalog.
- Adds products to an existing booking and charges the card on file. See add products and charge a card on file.
- Collects tips, on the reader or on screen. See set up and collect tips.
- Tracks cash with a cash drawer for end-of-day reconciliation. See set up and use cash drawers.
- Prints or emails a receipt after payment. See send or print a receipt for a booking.
- Takes in-person card payments on a Stripe card reader. See set up card readers.
What Point of Sale doesn't do
These are the retail-store capabilities TripWorks does not have today:
- No product inventory or stock tracking. Products are sellable line items with a price — there's no quantity-on-hand to maintain, decrement, or reconcile. (An earlier "Track Inventory for this Product" setting was retired and no longer appears in the Products screen.)
- No product variants or sizes. You can't set up a shirt in Small, Medium, and Large as one product with per-size stock. Each variation would be its own product, and none of them carry a stock count.
- No low-stock alerts. Because there's no stock figure, there's nothing to alert on.
- No product barcodes or barcode printing. TripWorks doesn't generate or print product barcodes. (Guest check-in uses QR codes on tickets, which is a separate feature — see mobile ticket scanning.)
- No cross-location product inventory. Since products aren't stock-tracked, there's no shared stock to sync between locations.
Equipment you'll need
- A device — an iPad, Android tablet, Surface, or any desktop/laptop with a supported browser. See recommended devices and browsers.
- A Stripe card reader for in-person card payments (below).
- A receipt printer (optional) — an AirPrint-compatible receipt printer such as the Star Micronics TSP654II. Ticket printing uses QZ Tray.
- A cash drawer (optional) — a standard drawer with an RJ-type (phone-jack) connector. The drawer is kicked open by the receipt printer, not by TripWorks directly, so it plugs into the printer.
Which card readers are compatible
TripWorks uses Stripe Terminal, so you use a Stripe-supported reader:
- BBPOS WisePOS E — a countertop reader with a touchscreen that connects over Wi-Fi. Best for a fixed front desk.
- Stripe Reader M2 — a smaller handheld reader that pairs with the TripWorks mobile app over Bluetooth. Best for taking payments on the move.
Both accept tap (contactless), chip, and swipe, plus Apple Pay and Google Pay. See set up card readers to order and register one, and card reader troubleshooting if a reader won't connect.
Can I use my own payment processor?
No. TripWorks payments are processed through our integrated processing (Stripe-backed), for both online and in-person card payments. You can't connect an outside processor or your own merchant account. Keeping payments on our processing is what lets bookings, products, tips, refunds, and reader payments all reconcile in one place.
Does inventory sync across multiple locations?
There's no product inventory to sync, so there's nothing to reconcile across locations. Card readers are scoped to a single location (a Stripe Terminal Location, available in the US and Canada), so a reader registered to one location serves that location's sales.
Frequently asked questions
Can I track product sizes like Small, Medium, and Large?
No. TripWorks doesn't support product variants, so there's no way to set up one product in multiple sizes with separate stock. You'd create each option as its own product, and none of them track a quantity on hand.
Are there low-stock alerts?
No. TripWorks doesn't track product stock levels, so there's no quantity to fall below a threshold and nothing to alert on.
Can I print barcodes for my products?
No. TripWorks doesn't generate or print product barcodes. Note that guest check-in is different — tickets carry a QR code you can scan to check guests in. See mobile ticket scanning.
Can TripWorks run my entire retail storefront?
Partly. Point of Sale is a full front-counter register for an activity operator — walk-up sales, products as line items, tips, cash drawer, receipts, and card or cash payment. It is not a full retail store POS: there's no product inventory, no size/variant management, and no product barcodes. For retail-grade inventory you'd use a dedicated retail POS alongside TripWorks.
What equipment do I need?
A device (iPad, Android tablet, Surface, or a computer with a supported browser) and a Stripe card reader. Optionally, an AirPrint-compatible receipt printer (such as the Star Micronics TSP654II) and a cash drawer, which the printer opens.
Which card readers work with TripWorks?
The BBPOS WisePOS E (Wi-Fi countertop reader with a touchscreen) and the Stripe Reader M2 (Bluetooth handheld). Both run on Stripe Terminal and accept tap, chip, swipe, Apple Pay, and Google Pay.
Can I use my own payment processor?
No. Payments run through TripWorks' integrated processing (Stripe-backed) for both online and in-person transactions. You can't bring your own processor or merchant account.
Can inventory sync across multiple locations?
There's no product inventory to sync, since TripWorks doesn't track product stock. Card readers are scoped to a single location and serve that location's sales.