Connecting GetYourGuide to TripWorks

A step-by-step guide to enabling live activity syncing between TripWorks and GetYourGuide

Written By Melanie Gannone (Administrator)

Updated at October 15th, 2025

Linking TripWorks with GetYourGuide lets you streamline your operations by syncing activities, ticket types, and availability between platforms. Once connected, you’ll map your offerings in both systems to enable seamless bookings across channels.

 

How to Connect GetYourGuide

Step 1: Access the Connection Settings in TripWorks

  1. Navigate to More > Resellers

 

  1. Search for GetYourGuide and open its reseller profile
  2. Go to the Settings tab and then select Connection

 

You’ll see expandable steps and an Activity Mapping table below.

 

Step 2: Turn On the Sync for Desired Activities

Use the toggle sliders to enable sync for each activity you want to connect

Once toggled, a mapping interface appears to enter required fields for each ticket type. Fields GetYourGuide requires include:

  • Minimum Age
  • Maximum Age

As you fill these, TripWorks will populate an External Product ID automatically.

 

Step 3: Map Ticket Types

  1. Ensure the ticket types listed in TripWorks match what exists in GetYourGuide
  2. Use the External ID field—copy or paste it across ticket types if needed

After mapping each ticket type, click Update to activate the sync for that activity.

 

Step 4: Complete Setup in GetYourGuide

Now switch to your GetYourGuide account:

  1. Open your Product List
  2. Choose the activity you’re connecting
  3. Go to Connectivity Settings
  4. Under “I use a system”, select TripWorks
  5. Paste the External Product ID from TripWorks
  6. Save or continue to finalize the connection

Once done, your product should be live with the sync established.

Before finishing, review each connected activity to confirm all details match across both platforms — including pricing and schedules — and verify that your GetYourGuide product settings are accurate.