Guides are internal team members—like instructors, crew, or pilots—who can be assigned to specific timeslots on your activities. Assigning a guide doesn’t affect ticket availability or pricing. It simply helps your team see who’s scheduled to lead or support a particular trip in the manifest and internal views.
Guides do not appear on customer-facing materials (like tickets or confirmation emails).
Step 1: Make Sure the Guide Is Set Up
Before assigning a guide to a time slot, they must be added as a team member and marked as a guide. See Setting Up Team Members as Guides.
Step 2: Assign the Guide to a Timeslot
Now that your guide is set up, here’s how to assign them to an activity:
- Open the Calendar Week View
- Select the timeslot you want to assign
- Choose the Guides tab
- Select the dropdown next to the guide(s) you want to assign and choose “Assigned”

Once assigned, the guide will appear in the internal trip view anytime a booking is made for that timeslot.

Notes
- A single time slot can have multiple guides assigned.
- Guide assignment is for internal reference only—it will not appear on customer tickets.
- Assigned guides can receive alerts when they’re booked. Learn how in Set Up Guide Alerts & Notifications.