Booking statuses are used to check customers in or mark them as no-shows. This allows you to keep track of whether or not guests attended a booked activity. Updating the guest status will inform your team when a guest has arrived or has not yet checked in. You may need to contact all guests who have not checked in to get an update on their arrival. You can easily change the guest booking status from the manifest view.
Additionally, you can create your own custom booking statuses. You may need to know when a guest has checked out or their order has been filled. Custom booking statuses can be created specifically to meet your needs.
How to Check in Guests
Pro Tip
Looking to speed up check-ins? Enable quick check-in with the Actions column—here’s how!
- Access the manifest by selecting Manifest from the toolbar
- Select the status next under the Status column
- On the right side, a pop up will appear where you can choose to adjust the status for all guests or each individual guest
How to Create Custom Booking Statues
- From the dashboard, select More > Discover More…
- Select Booking Statuses located under the More Tools section
- Choose Add… to create a custom booking status
- Once added, select Save
Your custom status will now appear as an option when checking in guests on the manifest
