Letting Guests Pay in Full or Reserve with a Deposit

Turn on a Pay in Full option at checkout so guests can choose to pay everything now or reserve with a deposit.

If you collect deposits, you can give guests the choice to pay the full amount at checkout instead. When you turn this on, customers booking online see two clear options: Pay in Full or Reserve with Deposit.

Letting guests pay everything up front when they want to means fewer follow-up balance payments to chase — and fewer payment failures down the line. Operators who allow it tend to see a meaningful lift in revenue on higher-value bookings.

Enabling the Pay-in-Full Option

  1. Open the activity editor and go to the Deposits settings page.
  2. Find the new toggle, Allow customers to pay in full at checkout. It appears under both deposit styles — whether you collect an amount per ticket or per experience.
  3. Switch it on and save.

That's it. From now on, guests booking that activity online will see both payment options at checkout.

What Guests See

  • Toggle on: Guests choose between "Pay in Full" and "Reserve with Deposit" at checkout.
  • Toggle off: Checkout behaves exactly as it does today — when deposits are configured, guests pay the deposit only.

Good to Know

  • It's per activity. You decide which activities offer the pay-in-full choice.
  • Nothing changes if you leave it off. Your current deposit behavior is preserved unless you opt in.
  • Recommended for higher-value bookings. Giving guests the option to settle up front tends to cut down on follow-up payment failures.