Unlock the full potential of your TripWorks experience by effortlessly integrating Viator, one of the leading OTAs in the industry. With this integration, you can expand your customer base and generate more bookings with Viator's extensive reach and infuence in the travel market.
Below, you'll find comprehensive steps to navigate through the integration process smoothly, ensuring that your Viator experiences seamlessly connect with your TripWorks account.
Before diving into the integration process, you will want to be sure to set up the Viator Reseller Profile in your TripWorks account. Once the Reseller Profile is created, proceed to the below.
Step 1: Connect Your Viator Account to TripWorks
- Log into your Viator account at supplier.viator.com
- Select your Company Name in the upper right > Account
- Select Connectivity > Edit
- Select TripWorks as the Reservation system
- Copy both the API Key and API Supplier ID
- Inside TripWorks, open the Viator Reseller profile > select Settings > General
- Scroll to the bottom to the section titled “API Information”
- Check off “Connect Availability API” > Paste your API Key and API Supplier ID into the appropriate fields > select Update to save
Reminder to select SAVE in your Viator account at the bottom of the Connectivity Details window once step 7 is completed
Step 2: Connect Your Products in Viator to TripWorks
- Inside TripWorks, select Activities and check off the activities you would like to connect with Viator. Select Update to save
- Inside your Viator account, select Products at the top of your dashboard > select Manage next to the tour you would like to connect
- Select Product Connection > Connect
- Select a Product to find the activities you'd like to connect > Select to save
- Once your product is selected, choose Connect to save the changes.
And that's it! You've now completed setting up your Viator API connection on TripWorks! If you encounter any difficulties during the integration process, don't hesitate to reach out to our support team for assistance. We're here to help you every step of the way!