Where does the Contact & Map block pull the address from in the email confirmation template?

Written By Aaron Fessler (Super Administrator)

Updated at November 6th, 2025

Answer

When you add the Contact & Map block to your email template, it will display the location of the first activity in the booking.

How It Works

The Contact & Map block automatically pulls location data from the first activity in your customer's booking. The map will show the address and coordinates you've configured for that activity's location.

Example

If a customer books multiple activities in one reservation, the map will display the meeting point for their first scheduled activity. This ensures they know exactly where to go when they arrive.

Setting Up Your Locations

To ensure the correct location appears:

  • Make sure each activity has a location assigned
  • Verify the location has accurate address and geo-coordinates
  • The first activity in the booking will determine which map appears

What Your Customers Will See

In the confirmation email, your customers will see:

  • A map image showing the activity location
  • A clickable link to open the location in Google Maps
  • Your contact information below the map