Trip details now include an expandable pricing breakdown that itemizes every charge on a trip — tickets, add-ons, products, fees, and taxes — grouped by activity. This makes it easy to answer "what exactly did this guest pay for?" without digging through individual bookings.
Where to find the pricing breakdown
Open any trip in the back office and scroll to the Pricing section of the trip details. You'll see a summary total at the top and an expandable section for each activity on the trip.
What the breakdown shows
Each activity expands to show itemized line items in this order:
- Tickets — every ticket type purchased, with quantity and price per ticket.
- Add-ons — any optional add-ons (e.g., wetsuit rental, photo package), shown per booking.
- Products — point-of-sale products attached to the trip (e.g., merchandise, food and beverage).
- Discounts and vouchers — any offer codes or vouchers applied, shown as a negative line item.
- Fees and taxes — listed separately so you can see what's pass-through versus operator revenue.
If a trip has more than one activity, each activity's subtotal appears beneath its line items. The trip total at the top reflects the sum across all activities.
Common things to look for
- Reconciling a refund: Expand the activity that was refunded — refunded line items appear with the original charge so you can see what was returned versus what remained billable.
- Explaining a charge to a guest: Use the breakdown when a guest asks "what did I pay for?" The line items match what they see in their confirmation email.
- Multi-activity trips: If a single trip booking includes more than one activity, you no longer need to open each booking separately — every activity appears side by side.
Pro tip
The expanded view stays expanded when you navigate away and come back. If you primarily work multi-activity trips, leave it open and the layout will be there next time.