Cash drawers let you track which physical drawer received each cash payment, so you can balance and count down at the end of the day. Setup lives in your Hardware settings, alongside card readers and waiver devices.
Step 1: Add a cash drawer
- From the main navigation, go to Setup and open Hardware (under Tools & Hardware).
- Select the Cash Drawers tab, then select Create.
- Give the drawer a name your team will recognize — for example, “Front Desk Drawer 1.”
- Select Save.
Repeat for each physical drawer or register you want to track.
Step 2: Record a cash payment to a drawer
When you take a cash payment, you can record which drawer it went into:
- Process the payment as usual and choose Cash as the payment method.
- Select the cash drawer that received the payment.
- Enter the amount tendered — TripWorks calculates the change to give back.
- Complete the payment.
Recording the drawer is what makes end-of-day balancing possible — each cash payment is tied to the drawer that received it.
Step 3: Balance at the end of the day
At close, count the cash in each drawer and compare it to what TripWorks recorded for that drawer. Matching the two helps you catch discrepancies and keep each register accountable.
You can also pull your payment detail report (or the by-device report) to see how much was taken in on each drawer — a quick way to cross-check your count against what TripWorks recorded.
Notes
- Cash drawers are internal — they never appear on customer-facing tickets or receipts.
- Card readers and waiver devices live in the same Hardware section, each on its own tab.