There may be times you want to give a complimentary gift card to one of your guests. You might run a contest on social media and the winner receives a gift card to apply towards a trip. Or, maybe you had an unhappy guest and you would like to offer them a gift card for an opportunity to create a better experience.
How to Comp a Gift Card
- From within the Gift Card order, select Edit
- Check the box that says Complimentary
- Choose Save
You will then see the gift card change to Complimentary and the status change to Active
- Select Reserve to finalize the gift card activation
Important Note
Typically, a gift card order status automatically changes to Reserved when a payment is applied. However, if you're comp'ing a gift card, the order does not automatically change to Reserved. It is important to complete this step, otherwise the gift card will not be redeemable.