TripWorks + Zapier: Available Trigger Events & Data Fields

Explore the list of real-time events you can use to trigger automations in Zapier, and discover what data you can send to apps like Google Sheets, Mailchimp, Slack, or your CRM.

Written By Melanie Gannone (Administrator)

Updated at July 30th, 2025

TripWorks integrates with Zapier using a set of “Instant” triggers that allow you to connect your TripWorks events (like new customers, payments, trips, and waivers) to thousands of third-party apps.

This guide provides a complete list of supported triggers and example data fields you can use in your automations.

 

Supported Trigger Events

These events run in real-time (“Instant”) and can be used as the starting point for a Zap:

Trigger Event 

Description

Customer Created  Fires when a new customer is added 
Customer Updated Fires when a customer record is modified 
Payment Created  Fires when a payment is processed 
Payout Created  Fires when a payout is initiated 
Trip Created  Fires when a new trip is created 
Trip Reserved  Fires when a new trip is reserved 
Trip Updated  Fires when trip details are changed 
Waiver Signed  Fires when a waiver is signed 

 

Example Data Fields Sent with Triggers

When a trigger fires, Zapier receives a payload of structured data. Below is a representative table showing some of the available fields for a Customer Created event (though most fields are available across other events too, depending on context):

Field Name 

Example Value

Full Name John Smith
First Name John
Last Name Smith
Email  john@email.com
Phone  +1 555 555 5555
Customer Country Name United States 
Customer is VIP false 
Custom is Opt In true 
Waiver Type Name Liability Waiver 
Waiver First/Last/Full Name Jenna Santos 
Trip Order Experience Name Fishing
Trip Method Name Phone Inbound 
Trip Order Status Booked 
Booking Resource Name Boat A 
Booking Resource Duration 120
Booking Resource Start/End Time 2026-11-21T15:00:00Z
Custom Field Internal Name Fishing License 
Custom Field Values false 

 

Important Note 

The data fields available will vary depending on the trigger type. For example, Waiver-related fields will only be included in waiver-related triggers.

 

 

Use Case Examples

  • Send an SMS from Twilio when a new trip is reserved
  • Add a row to Google Sheets when a payment is created
  • Add a customer to your CRM when a customer is created
  • Trigger a Slack message when a waiver is signed