The BBPOS WisePOS™ E is a countertop card reader that connects to TripWorks over Wi-Fi. Setting it up takes about ten minutes and requires access to the same password-protected Wi-Fi network your TripWorks device uses.

Step 1: Install the battery

When you receive the reader, insert the battery into the compartment on the back.

Step 2: Power on the reader

Hold the power button on the right side of the reader until the screen turns on. The charging port is also on the right side — if the battery is depleted, charge it before continuing.

Step 3: Connect to Wi-Fi

The reader will prompt you to connect to a Wi-Fi network on first boot. Select the same password-protected network your TripWorks device uses — the reader and device must be on the same network.

If the prompt doesn't appear, open Settings manually: swipe right on the reader screen, enter the admin PIN #07139, then select Network.

Step 4: Find your pairing code

The pairing code may appear automatically on the screen. If not, open Settings by swiping right, entering PIN #07139, then selecting Generate Pairing Code.

The code is three words separated by dashes — for example: run-jump-skip. Keep this visible while completing the next step.

Step 5: Add the reader to your account

1. From your TripWorks dashboard, select More > Discover More from the toolbar.

2. Select Card Readers.

3. Select Add Card Reader.

4. Enter a Name for the reader — useful when you have multiple devices (e.g., "Front Desk").
5. Enter the Registration Code from the reader screen.
6. Select a Location. If you have multiple locations, choose the appropriate one from the dropdown.
7. Optionally add a Description to identify where the reader is physically located.
8. Select Add Card Reader.

The reader appears in your account's card reader list.

Step 6: Test your reader

After adding the reader, it may update its firmware. Once it's ready, verify it can communicate with TripWorks before taking your first payment.

1. Select the Sales tab from your dashboard.

2. Open any trip with a balance due. If none exist, create a walk-up trip or Point of Sale order.
3. Select Payments from within the trip or order.

4. Select Payment.

5. Select Card Reader to send a payment prompt to the reader.

6. Confirm the payment prompt appears on the reader screen — this verifies the reader is communicating with TripWorks.
7. Cancel the prompt by clicking X in the dashboard. Your reader is ready for use.