Add-Ons are a great way to give your guests the option to customize their experience. Unlike products (which are physical items), add-ons are optional enhancements or upgrades that guests can choose during the booking process. Examples include VIP seating, skip-the-line passes, photo packages, or special drink upgrades.

How to Create an Add-On

Step 1: Navigate to Add-Ons

1. From your dashboard, go to More > Activity Catalog 

2. Select the activity you want to edit 
3. In the left-hand menu, choose Add-Ons 

4. Select + New Add-On

Step 2: Configure Add-On Details 

Fill out the following fields: 

• Internal Name — Visible only to your team. Appears on trips and manifests.
• Public Title — Displayed to customers during checkout.
• Description — Explains what the add-on includes.
• Placeholder Text (optional) — Helps guide customers on what info to enter.

Step 3: Set Add-On Status 

Choose the current status of your add-on:

• Draft — Add-on is saved but not visible to customers.
• Live — Add-on is available for purchase.
• Archived — Add-on is no longer offered.

Step 4: Select Availability 

Choose how your add-on applies during checkout:

• Lead Guest Only — Add-on applies once to the entire booking.
  • Example: A photo package for the whole group.
• For Each Guest on a Booking — Add-on can be selected individually by each guest.
  • Example: A drink package each guest chooses separately.
• For Each Activity — Add-on applies to every guest booked on a specific activity.
  • Example: Trip insurance that would apply to each guest on the trip.

Step 5: Set Requirements 

Decide whether the add-on is optional or required:

• Optional Add-On — Guests can choose to purchase it or skip it.
• Customer Must Select a Choice — Guests must make a selection to complete the booking.
  • Example: Selecting a fishing license type for a guided trip.

Step 6: Control E-Commerce Visibility 

• Visible to Everyone — Display for both online and in-person bookings.
• Private — Internal use only; not visible to customers.

Step 7: Apply Taxes or Surcharges 

Decide whether taxes or surcharges apply to this add-on.

Step 8: Create Add-On Choices 

Define pricing rules for each choice:

• Increase/Decrease Price — Adjust the total by a fixed amount (+ or -).
• Set Price To — Override the total trip price when this add-on is selected.
• Don’t Change Price — Add-on doesn’t affect pricing.
• Increase/Decrease % — Adjust the total by a percentage.

Step 9: Select Ticket Types 

Choose which ticket types this add-on applies to.

Step 10: Save Your Add-On 

Click Save. Your add-on will now appear during checkout, based on the rules you’ve configured.