Popular topics: Booking Availabilities / Timeslots Basic Settings for an Experience
Utilize advanced features and optional settings to customize each experience in your catalog.
Add unique prompts to the booking process to collect additional customer details.
Custom fields are optional prompts you can add to your experiences in order to collect additional information at checkout......
There are a variety of field types to choose from when creating Custom Fields. Each field type offers a......
Custom fields are designed to help your team collect unique booking considerations and keep track of them all in......
Once a trip has been booked, your team can review the booking details for that trip at any time......
Give your customers and team the option to Shop By Category when browsing your Experience Catalog.
Experience categories are designed to make your catalog even easier to navigate — for both your customers and your......
Create distinct ticket types (e.g. adult vs. child) for pricing and/or resource allocation purposes.
Ticket types are a means of assigning distinct levels or classifications to the tickets associated with an experience (e.g.......
Ticket Types are most commonly set up so that each ticket represents a single traveler: Single-traveler ticket type Selection......
When setting up the Ticket Types for your experiences, the Multiple Option and Quantity Option settings allow you to......
Set standard and unique pricing rates for each experience in your catalog.
When you Create a New Experience, the TripWorks platform automatically creates a corresponding rate sheet — a document that......
Dynamic pricing refers to unique rates that apply only when a predefined trigger takes place during the booking process.......
Seasonal pricing refers to special pricing rates that apply to a specific time period. In your TripWorks dashboard, you......
Set caps on how many customers can book an experience based on specific criteria.
Once you have set up Booking Availabilities for an experience, there are a number of capacity settings you can......
The Unlimited capacity setting allows your team to accept a large number of bookings for an experience without triggering......
If you choose the Capped Per Ticket Type, Per Timeslot option when setting your Experience Capacity Limits, you are......
If you select the Capped Per Timeslot option when setting your Experience Capacity Limits, you can define the maximum number......
If you choose the By Resources option when you set your Experience Capacity Limits, you will discover a variety......
Set limitations for how and when customers can book experiences.
Booking restrictions determine when and how customers can book your experiences. With booking restrictions, you can: Specify booking minimums......
As you build your experience catalog, it's important that you have the flexibility to set clear, specific boundaries regarding......
When you create a Booking Restriction, you have the option to assign that restriction to any and all experiences in......
Set up an inventory of equipment and other resources so the dashboard can track these items for you.
Resources are tangible items that your team owns or has access to and may choose to assign to customers......
Resource usages allow you to allocate one or more resources each time a customer books an experience. For instance,......
Many experiences require travelers to use resources provided by their tour operator, such as a scuba tour that assigns......
Add products to your catalog and associate them with relevant experiences as needed.
Products are usually physical items, such as hats, t-shirts, portraits, and mugs, available to your customers for purchase. Unlike......
Once your Product Catalog is built, you have the option to display your products as suggested purchases to e-commerce customers.......
Use add-ons to create custom upgrades and variations for your experiences.
Add-Ons are a useful tool for offering upgrades or variations to your experiences. VIP Seating, skip-the-line options, and other......
Develop waivers and apply them to the experiences of your choosing.
To create or update a waiver for your company, choose More... in the top navigation menu and choose Waivers. ......
Define the tip settings that make sense for your business and customers.
When you adjust the tip settings in your dashboard, the settings are automatically applied to all experiences in your......
Give customers the option to purchase trips upfront then select their desired experience date and time later on.
Vouchers allow a customer to pay for an experience upfront without having to specify the date on which they......
Create promo codes and assign to the experiences where you want those discounts offered.
Offer Codes allow you to offer discounts to your customers using promotional codes such as a Military discount or......
An offer code can be changed to inactive or you have the option to blackout specific days of the......
Develop virtual gift cards and add them to your catalog.
By offering digital Gift Cards, your customers can purchase and send gift cards directly from your website. Recipients can......
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